Appeals & Grievances

We’re here to help

Sometimes you might need a formal process for dealing with a problem you are having.

To file a grievance or complaint, you or your representative may call 800-722-1471 (TTY/TDD: 711).

To file an appeal, you or your representative may use our member appeal form (.pdf), or write a letter, and mail it to:

Premera Blue Cross
ATTN: Member Appeals
PO Box 91102
Seattle, WA 98111-9202

Or fax our appeals department at 425-918-5592.

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